Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at darshania.info@gmail.com.

Refund and Replacement Process

If you believe your order qualifies for a refund or replacement, please follow these steps:

  1. Contact Us: Email us at help@godismydesigner.com within 14 days of receiving your order (or, for non-delivery, within 14 days of the estimated delivery date).
  2. Provide Details: Include your order number, a description of the issue, and supporting evidence (e.g., photos of defects or incorrect items).
  3. Review Process: We will review your request within 5 business days and determine eligibility for a refund, replacement, or store credit.
  4. Return (If Required): If a return is necessary, we will provide a return shipping address. You are responsible for return shipping costs unless the issue is due to our error (e.g., defective or incorrect product).
  5. Resolution: Approved refunds will be processed to your original payment method within 5 business days of receiving the returned item (if applicable). Alternatively, we may offer a replacement or store credit at our discretion.